We offer 7 days return policy on all new item purchased and return shipping will be paid by buyer except for condoms (due to hygiene issue). For returning process, kindly contact us through our contact page and send the item back to us with its original conditions.
Please also include your details such as Username, Email address, Order ID and contact numbers in your return notes.
No. 24-2 Jalan Anggerik Vanilla BE31/BE,
Seksyen 31, Kota Kemuning,
40460 Shah Alam, Selangor,
Once we receive your returned parcels, you will be notified through emails and updates on the refund process. Refund process should normally takes about 3 workings days upon receiving the return items.
We will have the final say on either 1 to 1 exchange or a full refund.
* Win-Win situation for both parties.
We hope that you will have great experience shopping with us and make purchases with confident as all products are 100% original.